Reviews
Our Certified AutoVitals Reviews :: Review Count: 52 :: Average Rating: 99.99% last 6 months
Anonymous reviewed their last visit on 6/12/2013 and their testimonial is:
"Good place to go."
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Sandra/ken M. from Santa Cruz, CA, whose BMW was in for an auto repair, reviewed their last visit on 5/13/2013 and their testimonial is:
"Experts available to listen and suggestions made to address any automotive problem or cogent alternative recommendations offered in a helpful way."
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Sandy M. from Santa Cruz, CA, whose BMW was in for an auto repair service, reviewed their last visit on 3/29/2013 and their testimonial is:
"Owner and staff are always open to speaking with me about problems which may exist."
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Jennifer reviewed their last visit on 3/28/2013 and their testimonial is:
"That its a little pricey, but provide good quailty work and most importantly, I trust their advice."
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Rose from Santa Cruz, CA, whose BMW was in for an auto repair, reviewed their last visit on 3/11/2013 and their testimonial is:
"Affordable, great customer service, and excellent care for your vehicle."
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Eric S. from Soquel, CA, whose BMW was in for an auto repair, reviewed their last visit on 2/22/2013 and their testimonial is:
"I've been extremely happy with the service, knowledge, professionalism and honesty of Optimal Auto. Big thanks to Nate, Meg, Dennis and the rest of the staff for providing me the best service in town at very reasonable rates. I can't thank you enough."
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Randy B. from Santa Cruz, CA, whose Mini was in for an auto repair service, reviewed their last visit on 2/11/2013 and their testimonial is:
"Good place. I trust them. That's as good as it gets for me."
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Rachel B. from Santa Cruz, CA, whose BMW was in for an auto repair service, reviewed their last visit on 1/10/2013 and their testimonial is:
"They are honest and complete in how they take care of their customers concerns and the customers car problems. I have been going to Optimal Auto for many years now and have never questioned Nate's judgement of what needs to be done to my BMW to keep it running well."
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Geoffrey W. from Scotts Valley, CA, whose BMW was in for an auto repair, reviewed their last visit on 12/23/2012 and their testimonial is:
"If they've a european car in need of knowledgeable service technicians, don't go just anywhere,go to Optimal."
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Kings A. reviewed their last visit on 12/19/2012 and their testimonial is:
"They are the best"
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Sandra M. from Santa Cruz, CA, whose BMW was in for an auto repair service, reviewed their last visit on 11/16/2012 and their testimonial is:
"I highly recommend Nate's because my concerns are listened to with interest and solutions offered, together with an opportunity to make an appt. for hands-on inspection and/or repair. Entire personnel is always professional, helpful and welcoming."
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Rac reviewed their last visit on 11/16/2012 and their testimonial is:
"Best BMW shop in town. Nate and Meg go out of their way to help people out."
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Linda G. from Capitola, CA, whose BMW was in for an auto repair, reviewed their last visit on 11/11/2012 and their testimonial is:
"Incredibly professional, friendly, reputable shop. Only place I'll take my car for repair/maintenance!"
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Craig R. from Santa Cruz, CA, whose BMW was in for an auto repair, reviewed their last visit on 11/8/2012 and their testimonial is:
"Very knowledgeable, high quality, professional service."
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Mark P. from Aptos, CA, whose BMW was in for an auto repair service, reviewed their last visit on 9/21/2012 and their testimonial is:
"Go there with confidence"
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Rachel B. from Santa Cruz, CA, whose BMW was in for an auto repair, reviewed their last visit on 9/5/2012 and their testimonial is:
"They are the best in the maintenance of BMW's and provide great customer support in addition to their friendliness and dedication to their clientele."
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Ricardo De La C. from Santa Cruz reviewed their last visit on 9/5/2012 and their testimonial is:
"Great People and Great Service for BMWs. Nate is always helpful and informative. He "knows" BMWs. Better than a dealer."
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John R K. from Felton, CA, whose BMW was in for an auto repair, reviewed their last visit on 8/27/2012 and their testimonial is:
"I would go (and have gone) back."
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Dennis P. from Scotts Valley, CA, whose BMW was in for an auto repair service, reviewed their last visit on 7/8/2012 and their testimonial is:
"I would tell them that it is exceptional, trustworthy, and friendly service."
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Carol L. from Santa Cruz, CA, whose BMW was in for an auto repair, reviewed their last visit on 7/5/2012 and their testimonial is:
"Honest good people who have been in business for many years."
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Arnoldo G. from Santa Cruz, CA, whose BMW was in for an auto repair service, reviewed their last visit on 6/24/2012 and their testimonial is:
"THEY ARE THE BEST ALL AROUND"
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Pat F. from Aptos, CA, whose BMW was in for an auto repair, reviewed their last visit on 6/13/2012 and their testimonial is:
"I would recommend Optimal Auto to everyone who owns a BMW."
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Anonymous from Santa Cruz reviewed their last visit on 6/5/2012 and their testimonial is:
"That they have the best mechanics and their honesty is exemplary."
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R. S. from Royal Oaks, CA, whose BMW was in for an auto repair, reviewed their last visit on 4/23/2012 and their testimonial is:
"They are professional and honest."
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Labris from Santa Cruz reviewed their last visit on 4/3/2012 and their testimonial is:
"The service and everyone there is great!"
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Linda G. from Capitola, CA, whose BMW was in for an auto repair, reviewed their last visit on 3/27/2012 and their testimonial is:
"Phenomenal customer service and excellent automotive repair service."
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Lisa A. F. from Santa Cruz, CA, whose BMW was in for an auto repair, reviewed their last visit on 3/17/2012 and their testimonial is:
"Excellent. Honest & dependable."
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Sandra M. from Santa Cruz, CA, whose BMW was in for an auto repair service, reviewed their last visit on 3/11/2012 and their testimonial is:
"Work quality excellent. Straightforward answers to questions, very accommodating, charges within normal limits, friendly atmosphere and helpfulness from everyone at Nate's."
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Linda G. from Capitola, CA, whose BMW was in for an auto repair, reviewed their last visit on 3/6/2012 and their testimonial is:
"Nate Smith's Optimal Auto is excellent!!!! Everyone is friendly, fun, and courteous--they call you by name when you walk in the door. Service is excellent. Biggest plus--this is a shop you can really trust."
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Jose G. from Aptos, CA, whose BMW was in for an auto repair service, reviewed their last visit on 3/6/2012 and their testimonial is:
"Nate Smith was able to accomodate my same day service needs and as an added bonus I was given a ride home and picked up once my car was serviced. Nate provided me with a list of other maintenance needs of my car including cost and level of urgency for each item."
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Seb H. , whose BMW was in for an auto repair service, reviewed their last visit on 3/2/2012 and their testimonial is:
"good and reliable place to go."
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Anonymous from Santa Cruz reviewed their last visit on 2/28/2012 and their testimonial is:
"Service is provided quickly and has always solved whatever problem I have had with our BMW. We have been customers for several years and will keep returning."
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Dana M. from Santa Cruz, CA, whose BMW was in for an auto repair service, reviewed their last visit on 2/6/2012 and their testimonial is:
"Thorough, knowledgeable, tries to save you money but still maintain safety quality and integrity of the parts, personable, patient in explaining the problems, fast."
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Derek B. from Santa Cruz, CA, whose Audi was in for an auto repair, reviewed their last visit on 1/29/2012 and their testimonial is:
"Provide good advice and don't rip you off."
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Randi C. from Boulder Creek, CA, whose BMW was in for an auto repair, reviewed their last visit on 1/25/2012 and their testimonial is:
"I refer people to them all the time and suggest them if they are in need of a used quality vehicle as a auto sales and maintenance company they can trust."
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Craig R. from Santa Cruz, CA, whose BMW was in for an auto repair service, reviewed their last visit on 1/8/2012 and their testimonial is:
"excellent in all respects (although not cheap)"
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Linda G. from Capitola, CA, whose BMW was in for an auto repair, reviewed their last visit on 1/2/2012 and their testimonial is:
"Same thing others told me when I moved to Santa Cruz--Nate's is the best and the most honest shop in the county."
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Mark P. from Aptos, CA, whose BMW was in for an auto repair, reviewed their last visit on 1/1/2012 and their testimonial is:
"Great quality and really genuine customer service"
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Geoffrey W. from Scotts Valley, CA, whose BMW was in for an auto repair, reviewed their last visit on 12/27/2011 and their testimonial is:
"I would highly recommend that they go there especially if they have a german car."
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Sandra M. from Santa Cruz, CA, whose BMW was in for an auto repair, reviewed their last visit on 12/19/2011 and their testimonial is:
"They will advise you truthfully and workmanship is always excellent. All service is completed as scheduled at your convenience."
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Janet C. from Santa Cruz, CA, whose BMW was in for an auto repair service, reviewed their last visit on 11/30/2011 and their testimonial is:
"I would tell them the truth. Optimal Auto has always given me the highest quality and honest prices. They care about me and my car. I would never take my care anywhere else. When I first bought my BMW I checked around with other BMW owners and a few owners of the local car dealers and unanimously everyone recommended Optimal Auto. That says something about his reputation to me. I have never been disappointed."
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Connor S. from Mill Valley, CA, whose Volkswagen was in for an auto repair service, reviewed their last visit on 11/10/2011 and their testimonial is:
"attentive, careful service. issues explained very well. Calls returned promptly. Overall, excellent service!"
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Judd S. from Santa Cruz, CA, whose BMW was in for an auto repair, reviewed their last visit on 11/6/2011 and their testimonial is:
"Problems with our 530i are always solved in a timely manner at Nate Smith's Optimal Auto. It is the only shop we use for our BMW repairs."
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Stan M. B. from Watsonville, CA, whose Audi was in for an auto repair, reviewed their last visit on 10/28/2011 and their testimonial is:
"They do a great job. I am very satisfied with the service."
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Dr. And Mrs Ken Miura ( S. from Santa Cruz reviewed their last visit on 10/18/2011 and their testimonial is:
"My husband and I have full confidence in their automotive service and advice. Nate and Meg have always been a no- nonsense, honest source of information concerning our vehicles for over 10 years or more."
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Erica M. from Santa Cruz, CA, whose Audi was in for an auto repair, reviewed their last visit on 10/11/2011 and their testimonial is:
"I would tell them that I trust the work, the honesty, the integrity of this shop."
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Peter J. from Soquel, CA, whose BMW was in for an auto repair service, reviewed their last visit on 10/11/2011 and their testimonial is:
"Superior quality and great customer service"
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Judith H. from Santa Cruz reviewed their last visit on 10/6/2011 and their testimonial is:
"In a recession, when every unexpected repair proves stressful on a budget, it is terrific to deal with professional, thoughtful and highly skilled individuals. Meg, Nate and Matt are a remarkable team; they spend their days going out of their way to meet customers' needs. When was the last time you had your car repaired and felt just fine about it? They stand in a league of their own!"
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Labris from Santa Cruz reviewed their last visit on 9/30/2011 and their testimonial is:
"Nate's offers great work and customer service. I recommend people that have MINI's should go."
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Dr. & Mrs. Ken (sandra) M. from Santa Cruz, CA, whose BMW was in for an auto repair, reviewed their last visit on 8/31/2011 and their testimonial is:
"You can always depend on them to do what is right and if there are any questions, they will respond with clear-cut answers with no embellishments."
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Anonymous from Santa Cruz reviewed their last visit on 7/6/2011 and their testimonial is:
"High quality work, high customer service quality, excellent communications. Knowledgeable in BMW vehicles. Full service auto care."
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Anonymous from Santa Cruz reviewed their last visit on 7/3/2011 and their testimonial is:
"Optimal Auto is the only shop in Santa Cruz County and/or Monterey Bay to have your BMW serviced where people guarantee their workmanship."
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