Reviews
Our Certified AutoVitals Reviews :: Review Count: 19 :: Average Rating: 99.99% last 6 months
Dana M. from Santa Cruz, CA, whose BMW was in for an auto repair service, reviewed their last visit on 2/6/2012 and their testimonial is:
"Thorough, knowledgeable, tries to save you money but still maintain safety quality and integrity of the parts, personable, patient in explaining the problems, fast."
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Randi C. from Boulder Creek, CA, whose BMW was in for an auto repair, reviewed their last visit on 1/25/2012 and their testimonial is:
"I refer people to them all the time and suggest them if they are in need of a used quality vehicle as a auto sales and maintenance company they can trust."
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Craig R. from Santa Cruz, CA, whose BMW was in for an auto repair service, reviewed their last visit on 1/8/2012 and their testimonial is:
"excellent in all respects (although not cheap)"
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Linda G. from Capitola, CA, whose BMW was in for an auto repair, reviewed their last visit on 1/2/2012 and their testimonial is:
"Same thing others told me when I moved to Santa Cruz--Nate's is the best and the most honest shop in the county."
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Mark P. from Aptos, CA, whose BMW was in for an auto repair, reviewed their last visit on 1/1/2012 and their testimonial is:
"Great quality and really genuine customer service"
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Geoffrey W. from Scotts Valley, CA, whose BMW was in for an auto repair, reviewed their last visit on 12/27/2011 and their testimonial is:
"I would highly recommend that they go there especially if they have a german car."
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Sandra M. from Santa Cruz, CA, whose BMW was in for an auto repair, reviewed their last visit on 12/19/2011 and their testimonial is:
"They will advise you truthfully and workmanship is always excellent. All service is completed as scheduled at your convenience."
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Janet C. from Santa Cruz, CA, whose BMW was in for an auto repair service, reviewed their last visit on 11/30/2011 and their testimonial is:
"I would tell them the truth. Optimal Auto has always given me the highest quality and honest prices. They care about me and my car. I would never take my care anywhere else. When I first bought my BMW I checked around with other BMW owners and a few owners of the local car dealers and unanimously everyone recommended Optimal Auto. That says something about his reputation to me. I have never been disappointed."
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Connor S. from Mill Valley, CA, whose Volkswagen was in for an auto repair service, reviewed their last visit on 11/10/2011 and their testimonial is:
"attentive, careful service. issues explained very well. Calls returned promptly. Overall, excellent service!"
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Judd S. from Santa Cruz, CA, whose BMW was in for an auto repair, reviewed their last visit on 11/6/2011 and their testimonial is:
"Problems with our 530i are always solved in a timely manner at Nate Smith's Optimal Auto. It is the only shop we use for our BMW repairs."
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Stan M. B. from Watsonville, CA, whose Audi was in for an auto repair, reviewed their last visit on 10/28/2011 and their testimonial is:
"They do a great job. I am very satisfied with the service."
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Dr. And Mrs Ken Miura ( S. from Santa Cruz reviewed their last visit on 10/18/2011 and their testimonial is:
"My husband and I have full confidence in their automotive service and advice. Nate and Meg have always been a no- nonsense, honest source of information concerning our vehicles for over 10 years or more."
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Erica M. from Santa Cruz, CA, whose Audi was in for an auto repair, reviewed their last visit on 10/11/2011 and their testimonial is:
"I would tell them that I trust the work, the honesty, the integrity of this shop."
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Peter J. from Soquel, CA, whose BMW was in for an auto repair service, reviewed their last visit on 10/11/2011 and their testimonial is:
"Superior quality and great customer service"
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Judith H. from Santa Cruz reviewed their last visit on 10/6/2011 and their testimonial is:
"In a recession, when every unexpected repair proves stressful on a budget, it is terrific to deal with professional, thoughtful and highly skilled individuals. Meg, Nate and Matt are a remarkable team; they spend their days going out of their way to meet customers' needs. When was the last time you had your car repaired and felt just fine about it? They stand in a league of their own!"
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Labris from Santa Cruz reviewed their last visit on 9/30/2011 and their testimonial is:
"Nate's offers great work and customer service. I recommend people that have MINI's should go."
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Dr. & Mrs. Ken (sandra) M. from Santa Cruz, CA, whose BMW was in for an auto repair, reviewed their last visit on 8/31/2011 and their testimonial is:
"You can always depend on them to do what is right and if there are any questions, they will respond with clear-cut answers with no embellishments."
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Anonymous from Santa Cruz reviewed their last visit on 7/6/2011 and their testimonial is:
"High quality work, high customer service quality, excellent communications. Knowledgeable in BMW vehicles. Full service auto care."
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Anonymous from Santa Cruz reviewed their last visit on 7/3/2011 and their testimonial is:
"Optimal Auto is the only shop in Santa Cruz County and/or Monterey Bay to have your BMW serviced where people guarantee their workmanship."
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