5

always personal friendly and competent. Dan

5

Nate's does an awesome job when we bring our Mini in for service - he never overcharges, and our car gets the service it needs Very honest! Very helpful! We won't take our Mini anywhere else!

5

I've had nothing but superb service for over 20 years at Optimal Auto.

5

Nate and team fit me in for a quick battery replacement. Despite being busy, they got me in and out quickly. Nice work!

5

In and out within 2 hours

5

Nate, thanks for your great service!! My BMW 320! now is very happy!! Optimal Auto, is the best place in town for people with BMW!!! Joaquin

5

Great service and friendly folks!

5

I've been bringing my BMW's to Nate's for years now, and it's always a good experience. They're always friendly, and professional, but most of all they really know what they're doing, and get the job done right!

5

I would be so much younger now if Nate and Meg had been taking care of my BMW during the sixteen years that I've had it. I would have slept better knowing that they were educated to know that my car takes 5.2 qts of oil, instead of the 7 qts. a 'reputable' BMW specialist insisted on 'force feeding' my Beemer. I also wouldn't have had to stress about my check engine light going on after leaving my car at their shop, the way it did several times when leaving reputable shops because those shops forgot to reconnect this or that as part of the repair protocol. My car would not gush oil after an filter housing repair, the way it did just recently thanks to yet another reputable, friendly German car shop taking a shortcut and using silicone, instead of following manufacturer instructions. With my car in Meg and Nate's hands, I can be at peace knowing that some hanger-on would not be allowed into their shop to 'clean' my car - without my authorization - with a spray bottle and a rag, and then seal in the residual dirt with liquid wax. I would not have to deal with my radio 'co-incidentally' no longer working right after another reputable place serviced my car. And my sunroof which I loved using every day for 10 months of each of the 16 years, would still be working, instead of broken from leaving my car at another 'reputable,' friendly repair shop. They're all nice. Who cares. Nice doesn't mean that they know what they're doing. Nice doesn't mean that they won't cheat you. Nice doesn't mean that they are passionate about their work. Nice doesn't mean that they received years of absolutely essential technical training. I've clawed (not literally) my face up and pulled out so much of my hair over the years dealing with mechanics who call themselves, BMW specialists, that I was seriously thinking of doing away with my car, dumping it at a wrecking yard, whatever, and buying a new one. But, I can't do that. I've become too attached to Meg and Nate and Gordy. Gordy's their pup who sometimes throws me a ball when we meet. And though he tosses it to me with his mouth - he hasn't learned to use his paws yet - it was never a curved ball. Don't get me wrong. I'm not just keeping my car so I can visit these passionately dedicated auto-scholars from time to time. I'm keeping my car because I feel like I did 16 years ago: Totally carefree and safe driving it. It's like falling in love with my car, all over again. Like I did when I first saw it. Thank you, Meg and Nate, and your entire refreshingly educated crew.

4.5

They always do a fine job and keep my 1995 BMW running like a champ.