5

Great and friendly service. They took the time to diagnose the problem and were very upfront and honest about what was and what was not needed.

5

I've been using Nate's shop for routing maintenance for several years. They are always courteous and customer focused. I pulled in last week in the rain with a tire pressure warning. They confirmed a run flat tire was leaking and recommended two other local shops since they were busy. They ended up squeezing me in 2-days later and replaced two tires at a competitive price. I would recommend this shop for any owner of a German car.

5

This is THE place for BMW service. Professionalism and service are unmatched.

5

As has always been the case, my recent visit with Nate was exceptional. I was in and out within the hour, and charged a very fair price for work on my 2008 M5. The only place to go for BMW service in Santa Cruz County.

4

Nate's does a very good job of providing quality service to my BMW550i. I will definitely use their services again.

5

Michael was so personable, knowledgeable and helpful to deal with upon arrival and after the work was completed, providing exceptional customer service. The owners also seem genuinely nice and honest, and I love dealing with locally owned businesses that care about their customers, community, and quality auto care as well as human care. No doubt why they have so many return customers who then recommend Nate Smith's to their friends, as was the case with me. Thanks to your whole team for being a long-standing local business we can be proud of.

5

I am confident that the required service my BMW 650 will be handled professionaly. Would gladly recommend Nates service to any BMW owner

5

I've been using Optimal Auto for many years for all the service needs of my BMW's. Nate is the best! He's honest, fair, gives great service, and he really knows BMW's inside and out. He has so many years of experience with this make that I don't think there's anything he hasn't seen before, and I believe that he keeps up with the latest information on servicing these high-tech cars. I would recommend him without reservation to anyone for the maintenance of their BMW automobile.

5

I have always brought my car to Optimal Auto and always will. Not only is everyone really friendly but they care about you as a customer and your vehicle. I have never walked out of there unhappy with either the service or what they did. They discuss things that need to be done now and things that can wait a bit. Nate, Meg and the gang are great I would highly recommend them.

5

Great job as usual.

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