5

I had some major issues with my Audi last year ( ie it had to be towed to a garage ) and a friend recommended this place. I found that they were extremely professional, honest, and fair. It took them a few days to figure out the problem ( after contacting Audi mechanics in Germany) and they found out that most of the issues could still be covered under warranty which I would never have known.... would certainly come back here again and would highly recommend to anyone

5

very fast; focused,and competent people!!

5

Never been disappointed with the work and always enjoy interacting with Nate and his team. After years of pampering my '75 BMW 2002, Nate is now taking great care of my '73 VW Weekender. Highly recommended!

5

A decade of consistently excellent service. Always on point, thorough intelligent work, with every effort to accommodate clients. The front desk offers genuinely polite and respectful help. Once you discover the high quality mechanics you can rely on, you keep coming back. By far, the best managed automotive business in Santa Cruz. Nate is phenomenal! Meg is amazing. I would not go anywhere else.

5

As always, the service of my BMW by the staff at Optimal Auto was excellent. I would recommend taking your BMW to Optimal Auto for any problem or service your vehicle may need. The staff is efficient and friendly. The owners of Optimal Auto, Nate Smith and Meg, guarantee the work performed on the vehicles I've had them service.

5

I had my daughters Toyota serviced as she is planning to drive to Oregon this summer. Optimal scheduled and made the necessary repairs in a timely and efficient manner. They alerted me to a couple things needing attention that were not obvious or accessible during the initial check. This is important to me. They don't waste time or money. They're honest. Optimal has serviced and repaired my cars for the last 8 years. There are few things a person can count on these days. Optimal Auto.......you can count on them.

5

Great service. Very thorough and knowledgeable and friendly staff.

4.5

You're great. Don't change a thing.

5

I have been noodling with cars and shops for over 30 years. One of my best experiences. The team, Blake and Michael kept me informed-identified the issue and got me back on the road the same day! Awesome!

5

Excellent service. Professional, courteous, efficient and friendly.

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