5

Blake is sincere honest and makes you feel much better about what is going on, no matter what it is. Knowledgable, fair I will continue to use them for all my BMW repairs.

5

They are great! Very helpful and honest. The only negative about them is it takes takes a while to get your car in cause they are so busy. Cause they are so helpful and honest!

4

We've been customers ever since NSOA opened which says a lot. Sustained quality service over generations of auto tech.

5

Thank you for being an honest company. My car could not repeat the over heating but you were honest in not trying to replace something that didn't need to be replaced. I appreciate that and will be back in the future! Thank you.

5

Thanks for all your help!

5

I found Nate's auto shop by looking at Yelp, and I have to say the experience was wonderful. The attention to detail and thoughtful conversations is refreshing. I highly recommend this shop.

5

Nate Smith's is a great find for me and my BMW! They're professional, polite, very knowledgeable and took time to explain some systems I was curious about. Thanks, guys!

5

Nate Smith has taken care of my 1999, Z3, since 2007. It needs two new seats and a paint job, but no Z3 ever ran better for the past 8 years.

5

excellent service, knowledgeable tech's, competitive prices

5

Recently my 2003 MINI Cooper lost its power steering, and I took it to my favorite place, Optimal Auto. It was going to be an expensive repair. The good folks in the front office took it from there! They talked with the dealer, found this was (just barely) under warranty, had my car towed to San Jose, and when the repair was done, they drove over and got my car. And all the while, they kept me informed of their progress. This was fabulous service! They must be my personal friends, you might think. Nope. I'm just a regular customer, like anyone else. This is the way they operate. Exceptional folks providing exceptional service!

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