Nate Smith’s Optimal Auto is the only place in town I take my built Mini Cooper. The staff and owners are always very helpful in determining what needs to be done, they have worked with me several times to figure out how to resolve any problems that come up with the car. Highly recommend Nate Smith’s for all local European car owners.
Optimal Auto always does first rate work in caring for my older BMW. I can count on a professional assessment of the problem, and finishing the work that was needed in a timely fashion. I recommend Optimal Auto to anyone needing work done on their BMW.
I'd like to say a big thank you to the entire team including Blake and Rigo who were very sympathetic to my broken down car issue right before the holiday weekend! Although I did not get my Audi repaired by Nate's team due to already scheduling with an Audi service garage I would certainly not hesitate in returning to Nate's for future repair work. For excellent customer service and care that's honest and focused on a positive customer experience I highly recommend Nate and his team!
Excellent job on trouble shooting and fixing my problems. I've known Nate since the 70's and have total confidence on him and his staff forfilling my vehicle needs and a fair price. I will always bring my BMW's to Optimal Auto Thanks Again!!! Yours truly Dirk Kawata
The services are excellent as always. Thank you again.
Nate & team always take care of me! With coolant leaking and my radiator light on they were able to squeeze me in, diagnose, and fix the problem in one day. Nate's offers THE BEST BMW auto service in the area!
Always great service from Nate's!!!
Wonderful people, great service and dogs in the waiting room. Couldn't be better!
I was referred to this shop by a friend.He told me it was the only place in Santa Cruz County I should even think about bringing my BMW. I had to work on a couple times and I've been very impressed. I recommend the shop for any BMW Owner. Blake and Rigo have been my reps and they are both great to work with.