Santa Cruz Auto Repair

Nate's optimal auto is honest. When my car was at the dealership for recall work I told them that my key wasn't working correctly and they said there was no fix but to replace it for a boatload of cash. I mentioned the key to the service writer at Nate's and this is oh yeah we can fix that. Essentially they reboot it. Didn't cost a boat load of cash And now my key works the way it's supposed to. Thanks Nate

As usual they found the problem and fixed it. But more impressive when my first BMW key was going bad I was at the dealership for a recall and asked about the key and they said only option was to buy another one. Since it was a spare I didn't. My primary key started to act up and I just offhand asked Nates when they told me they could fix it essentially by rebooting it. It worked

Nate's tackled the hardest of problems, getting my old Toureg to pass smog. They kept us in loaners, and worked with us to get us to pass smog, plus do a full service and check up on it.

BTW, Your team has repaired both of my cars and we are satisfied with the outcome of repairs , you remedied what was not working properly Thank you again for your great service D.B.

I always bring my car to Nate for reliable service and friendly customer service. My questions are always answered and I leave knowing that my car is in great running condition.

I have been involved with many racing organizations since the early 1980's. Recently I purchased a 25 year old BMW for restoration. Bottom line is I got lucky when I found Nate Smiths Optimal Auto. Their knowledge and technical abilities are nothing short of phenomenal. This restoration project would never have come this far without Nate's team. The attention to detail is incredible and is shows in the performance and reliability of my vehicle.

Best best best place to have your car serviced!!!

Always have a clear understanding of what is needed for repairs. Staff is professional and funny. My questions are always answered.

Very professional Clear on objectives of work to be done costs and availability

Very friendly and professional… Great customer service… Willing to go the extra mile… Reasonable pricing… Recommend