Santa Cruz Auto Repair

1255 reviews
2335 Soquel Dr , Santa Cruz,CA 95065
Mon - Fri: 7:30 AM - 5:30 PM
Make An Appointment
(831) 263-5198
5

As always, Nate’s was responsive, reliable, and resourceful in making certain my 2002 vintage Eurovan lives a long, healthy life. I recently returned from a road trip to the high sierra and the vehicle drove beautifully.

5

As much fun as it is to complain these days, I have zero complaints about Nate Smith. The staff is friendly and beyond helpful. Car checks and repairs are clearly explained to me. I'm 100% comfortable with their work and pricing.

5

Very helpful, provided updates as diagnostic/codes were discovered. Understood our need for safe, reliable transit but reluctance to spend too much on a 13yr old vehicle.

5

They repaired my car while I was passing through town (thermostat). Good work, fair prices, super friendly. I would go back again. Thanks Jeremy, Antonio, and Cheryl! Awesome team!

5

Another job well done. Thanks for rolling with MINI not providing the correct part. It was worth the wait to do this the right way.

5

I want to thank the whole team at Nate Smith’s! I was hundreds of miles from home…. And the team was amazing keeping touch and making sure I would make it home safely! Sending them much appreciated and love❤️🙏🏼

5

Received a referral from another reputable mechanic that could not solve a complex issue with our Mini. They were able to quickly diagnose and solve the issue for about half the cost that I was expecting. Great communication throughout the process. I highly recommend.

5

Very knowledgeable and professional service for my BMW. Outstanding customer experience. Will return for additional services.

5

I am revising my review from earlier. Jeremy called me to let me know he'd re-examined my bill and noticed an error was made. Taking the time to call me and talk in person is something I've rarely encountered from most businesses. Thank you for that!

Hi Donna, thank you for sharing your experience and for the kind words about our team, especially Jeremy. We’re glad we were able to identify the issue quickly and that you felt well taken care of throughout the process. That said, we’re truly sorry to hear that the pricing left you feeling unsatisfied. We understand unexpected costs can be frustrating, especially when additional issues like rodent damage are involved. Your feedback is important to us and will help us continue to improve both our transparency and communication. If you’d like to talk more about your experience, we’d be happy to connect, please don’t hesitate to reach out. In the future if you ever need us, we’d love the opportunity to better serve you.

- Nate Smith's Optimal Auto Care
5

My experience with Nate smith's optimal auto care has been excellent. I found them efficient, knowledgeable and accomidaing, and was treated ith personal care. I highly recommend them and give them 5 stars!

Hi Sue, thank you for sharing your experience! We're so glad to hear the team at Nate Smith's Optimal Auto Care provided you with efficient, knowledgeable, and accommodating service. It means a lot to know you felt personally cared for. In the future if you ever need us, we’ll be here to help!

- Nate Smith's Optimal Auto Care
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Nate Smith's Optimal Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Nate Smith's Optimal Auto Care (831) 476-1332 if you have any issues in accessing any area of our website.