Santa Cruz Auto Repair

We took in our Mini Cooper which had major issues and other shops could not seem to figure out what was wrong with it. Rigo, the technician who worked on our vehicle, communicated with us the process he planned to take the car through to get to what the problems were and do it in a step by step, organized, and least expensive manner. The car still has some more testing that needs to be done but already it is running 100 percent better than it was.

I had a pleasant interaction with Nate Smith about my old 1992 735i. He was recommended to me by a customer that came into my computer repair shop who owned multiple Mercedes cars. My car had an option, rare from the factory, called EDC (electronic damper control) that was leaking, and he referenced the very typical pressure accumulator issue (bombs as they’re informally called) he spent a decent amount of time with me on the phone explaining my options, and although I did not opt to repair the suspension, being too exotic and too expensive, instead opting to replace the EDC components with standard shocks and struts, I appreciated the time he spent with me on the phone away from paying clients and figured this was the least I could do.

I had a pleasant interaction with Nate Smith about my old 1992 735i. He was recommended to me by a customer that came into my computer repair shop who owned multiple Mercedes cars. My car had an option, rare from the factory, called EDC (electronic damper control) that was leaking, and he referenced the very typical pressure accumulator issue (bombs as they’re informally called) he spent a decent amount of time with me on the phone explaining my options, and although I did not opt to repair the suspension, being too exotic and too expensive, instead opting to replace the EDC components with standard shocks and struts, I appreciated the time he spent with me on the phone away from paying clients and figured this was the least I could do.

Cars can be tressful when not working. It's nice to deal with people that understand that. Nate's crew is exceptional at what they do at a fair price. You'll be glad you chose them to fix your car.

thank you!

First time using Nate Smith and happy I did. Great service and friendly staff. Will definitely use them again.

I am a very happy and satisfied with the excellent service and friendly atmosphere at Nate Smith's Optimal Auto. I will continue to have my car serviced there and you should too!

Outstanding experience! I have a very complicated 1991 bmw and I have found my team! ⭐️

Nate Smith’s is fantastic for service. I have an old BMW roadster and they are the best at working with me to keep it going!

I've been getting cars serviced here for 20+ years. Great communication and quick turnaround. Service is always done right the 1st time. Highly recommend!