Nate, Meg and their team run a terrific business! They are always friendly and helpful - and sometimes even offer to fix something on the spot for no charge! Otherwise for the bigger jobs, I've grown to completely trust them over the years! They identify problems that are subtle or tricky to diagnose, yet never seem to recommend things that are not necessary. They solve problems in the simplest way. They don't over-diagnose or over-repair. This is just one reason I trust them. They're great people! and a pleasure to work with!
Consistent excellence. Over the top this week when Meg drove to Monterey for my tire!!
Nate Smith's Auto has excellent customer service and transparency in their work! Blake specifically has awesome skills and is always very helpful. We are so happy to have found them and look forward to working with them in the future!
Blake has been nothing short of perfect in helping with all my car issues. I drive 40 min just to bring my car to Nate’s. Nate’s Auto does a great job with my car and it’s in the details of the service where they stand out. I will take my car nowhere else except here if I can help it. Nice job!
Extremely professional with a personal touch. Phenomenal service and exceeded expectations.
Optimal Auto has taken wonderful care of my vehicle, and the customer service is spectacular. I would highly recommend Nate Smith’s Optimal Auto.
Nate, Meg, and Blake, along with the rest of the staff at Optimal, are the BEST! I've taken my 2008 X3 to Nate and team since it went out of warranty and they always do a great job and treat me fairly. My BMW won't go anywhere else!
Thorough in their approach to diagnosis and repair of my 2005 BMW.
Excellent service and a friendly atmosphere.
I came into Optimal Auto and presented the long list of things that needed to get done on my 08' X3 with anxiety about a big auto repair bill. Come to find out the the bill would not be as large as what was forecasted and the Optimal team communicated on time what was needed to be done and get my approval each on each job. I am a highly satisfied customer and will come back for more work that I know will need to be done with my vehicle at Optimal Auto.