*FREE Vehicle Pick Up and Drop Off * *Using our no-contact Drop Box *Disinfecting All Keys and Cars before and after service *Frequently sanitizing the Office *New gloves for every car
*Use of clean car kit, with seat cover, floor cover, steering wheel cover and gear shift cover on every car *All Communication can be done over phone, by email or by text * Accepting Payment over the phone Stay safe and wash your hands - we'll get through this together!
True professionals highly recommend honest good value 95 e36 M3
Thank you for your awesome five-star review, Angela!
Everyone was very knowledgeable and I felt that they did the work needed, not work that could wait until next time. The paperwork that I was given after my appointment was very through and told me everything they did, and recommend for next time. I have found my new mechanic shop for my "forever" car.
You and your crew always goes above and beyond to service your customer. I am happy to be back.
Bruce, thank you so much for the five star review!
Nate's shop keeps my x3 happy
Thank you so much for the positive review!
Nate and Mel have taken excellent care of my BMW Z4 for over ten years. The level of personal attention by all the staff makes the difference. The Aussie is very cute too!
Wonderful experience dealing with Nate's shop. A very pleasant and respectable local business. Thank You, Matt
Optimal Auto always has the highest level of integrity and work ethic when servicing my BMW.
I have been a customer since Nate was the service manager at Santa Cruz BMW, which doesn't exist anymore. That was in 1984 when I bought my very first BMW 320i. Nate is the most knowledgeable service technician I have ever met. His experience and honesty are unmatched in my experience. My son lives in San Mateo and brings his BMW 440 down to Santa Cruz after trying the expensive BMW service options in the north bay because he is confident that he receives the best service from Optimal Auto. If you have a BMW this is your shop.
You can count on us at a time like this, especially if you need our help.
We are offering COMPLIMENTARY PICKUP & DELIVERY of your vehicle.
For your peace of mind, please know that we will continue to adhere to the following guidelines at Nate Smith’s Optimal Auto Care:
1) We disinfect frequently touched surfaces such as light switches, doorknobs, handles, restrooms, counters, tables, and furniture multiple times throughout the day;
2) Our technicians wear new disposable gloves while working on the Interior or Exterior of your vehicle;
3) The Seat, Steering Wheel, Gear Shift, and Parking Brake are covered in disposable plastic while we have your car;
4) The Key, Dashboard and Door Handles will be sanitized before your vehicle is returned to you.
5) All staff are required to wash hands multiple times throughout the day and after all interactions with customers.
We LOVE our customers! At this time, we will steer away (pun intended :) from our normal Handshakes and Hugs and we are looking forward to implementing them again soon!