5

I’ve taken my 335i here twice for service; the guys are solid. Their inspection plan, the customer service, and their ability to finish the job on-time makes them as invaluable as any service shop within a BMW dealer from Stevens Creek down to Monterey. They go above and beyond with their work; my car feels brand new again. Overall five stars for thorough work, quality customer care, and their atmosphere is welcoming. I’ve taken my previous two BMWs to European Auto Performance in Cupertino since 2004; these guys are as good as my last shop. They’re my only goto in the Santa Cruz region, no one else does this level of work for their price point. 🏁

5

Great folks! Good, honest, reliable service.

5

They are busy for a reason. Quality, friendly, no nonsense service. Thanks!

5

Optimal does great work! They are by far the best place in Santa Cruz to service your car. I have taken my beemer there for over a decade

5

Great team! Took the time to research past issues with the previous mechanic. Saved me time and money. I will definitely be returning! Thanks!

5

Excellent and honest service. I've brought my 328i there for a few years now, and service has been awesome. For example, rather than sell me on a whole set of TPMS at $$$, Nate was honest enough to tell me I only needed one. The car has been running without glowing idiot lights ever since. 5 stars.

5

Extremely friendly and great service

5

Always 5 stars. Great team to address and fix issues one might have with Audi’s old and new.

5

Excellent service, knowledgeable & friendly personnel - and we even get to play ball with Gordy!

5

Last honest mechanic is Nate Smith! Always helpful, this is my go to shop. Meg is knowledgeable, along with Blake, and I always get my questions answered. The name is deserved at Optimal Auto!

Amber, thanks so much for your vote of confidence. It is always a pleasure to see you. - Nate

- Nate Smith's Optimal Auto Care
Nate Smith's Optimal Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Nate Smith's Optimal Auto Care (831) 476-1332 if you have any issues in accessing any area of our website.