As the e91 tips into 10 yrs and 130k, it's always good to have a resourceful and knowledgeable shop to rely on. Having Gordy eager to chase balls while you wait for diagnostic, never hurts. Glad to have the detailed and thorough assessment from Nate, when I picked up the car yesterday. The inclusion of the photos detailing various issues, and areas of concern or attention, was very helpful in the paperwork. Not sure if that's a recent change, but it's that kind of detail and communication, that reinforces the fact that ongoing maintenance and health of older vehicles is shared duty by both shop and owner.