I’ve been going to Nate for years, ever since my cars warranty expired. *see note. (I have a 2003 BMW525i.) I plan to keep having my car serviced there as long as I can. They’re a well established business in the Santa Cruz area. I find them to be very honest & timely. The service is explained well & I’m told what will be on the horizon for my next service. Meg & Nate are just great, kind people. I wouldn’t think of taking my car anywhere else! *(Note: when my cars original warranty was up, I went to the dealer for the last service & they were trying to talk me into buying an extended warranty by saying that my next service out of warranty was going to be thousands of dollars. A friend referred me to Nate who told me the service would actually be a fraction of what the dealership was saying. I was sold on Nate, not an extended warranty!)