I will not take my car anywhere else! Â I have taken my 2003 Mini Cooper with high mileage there a number of time and the service has been honest and cost effective (Mini's like BMW's are not cheap to work on, generally parts.) Â This time I had an error code that even after repairing the part, it still showed up. Â Nate and team spent a fair amount of hours trying to figure it out. They did not want to replace a computer that didn't need to be. Â Based on Nate's experience in the market, he personally dug deeper into his resource pool and found a way to fix it.Then, the best part, and the part that NO OTHER SHOP in the country would do, he didn't charge me for the labor hours they spent trying to figure it out. Â I was happy to pay, but they said, they should have had this knowledge and they had learned how to deal with the same thing in the future, so they didn't charge me!Wow, other shops would have never done this. Â Now, I want to buy my next vehicle with Optimal's help, then bring my cars to Nate Smith forevermore.Thank you, Nate and Team!!!