Santa Cruz Auto Repair

Meg, Nate and the whole crew ... great people. Trustworthy, they do not try to up sell you. They are not the cheapest, but they get the work done correctly. The service here is awesome friendly always great you polite and cheerful. My last visit my car didn't pass smog and they fixed it. I thought i would have to drive to the smog station and get smogged but what was a nice surprise they did it for me. They saved me a hour of my time. I highly recommend them over the dealers and always call make a appointment they are in high demand.

I have been coming to Nate for 15 years now. What I appreciate the most is that they take time to diagnose the problem and then do a great job fixing what is actually broken. They are 100% honest people really good in what they are doing. I do a lot of work on my BMW myself, but sometimes I had to give up and bring my car to Nate. I remember that nasty overheating problem on my 528i that I could not solve. They magically fixed it. Over the years I also tried other mechanics and on bigger jobs I compared quotes. This is why I can say with confidence that Optimal is the best BMW place in town!

Great service and customer care! I highly recommend this establishment!

I've been going to optimal auto for the past three or four years for service on my mini Cooper. I have been very satisfied with all the work performed and have been treated very well by the staff. I have no hesitation in recommending optimal auto for all your service needs. I had to buy two new runflat tires for the mini last week the prices are very very competitive to tire dealers .

Great service - so happy I found Nate's!

Took Mini in for service and brakes - great job on both!

I've taken my BMW to these guys a number of times now and I trust them. A few times now, I have taken my car in for what I thought was a more costly repair, but they informed me it was actually far simpler and less expensive than I feared (they could have just gone with my suggestion and performed a more costly repair). One time, a repair they performed broke again after two weeks. They made the problem right again for me and didn't charge me extra.

Always got a great services from Nate & Meg place. Thank you again.

Excellent service.

thank you nate, meg and team... car is as it should be now!!!